iRobo.Activity.Delete Incident
Delete an Incident Info of ServiceNow
Input
- URL - The URL of ServiceNow. (Mandatory)
- User Name - ServiceNow login User Name. (Mandatory)
- Password - ServiceNow login Password. (Mandatory)
- Incident System ID - Enter string within " ", that contains the Incident system ID. (Mandatory)
Note: -You should the Incident System ID not the Incident Number to be able to delete the incident. |
Misc
- DisplayName - Activity header name.
Output
- Is Updated - Output Variable of Boolean datatype that represents if the incident is deleted successfully or not.
Steps of Using Delete Incident Activity
- Open iRobo Studio, and then open a new Workflow.
- Drag Delete Incident Activity to the Sequence.
- Enter the URL of the ServiceNow in URL field in Properties Panel.
- Enter your ServiceNow login username in the UserName field in Properties Panel.
- Enter your ServiceNow login password in the Password field in Properties Panel.
- Enter the Incident System ID as string within " " in Properties Panel.
- Enter a Boolean variable that will represent the success of the deleted incident in the Output field.
- Drag Message Box Activity to the Sequence, and assign the output variable to it.
- Click the Save button from the iRobo Studio Menu to save Workflow.
- Click the Play button to start the automated process.
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